Individual Booking Terms

Bookings We reserve the right to only accept bookings of 2 nights or more. This typically only applies on Saturdays and other High Days and holidays. All prices are subject to change at no prior notice.

Cancellations. Cancellation charges will be made where we are unable to re let the cancelled accommodation. The full amount will be payable if you do not notify us by 1pm on the day prior to arrival. We recommend that guests take out cancellation insurance in case of circumstances causing you to cancel or cut short your stay with us. Special terms apply to group bookings. Bookings of 4 nights or more are subject to a one week cancellation policy.

Deposits. Credit card details and a non-refundable deposit of £50 per room per night will hold your reservation.

Payment. Major credit (Visa & MasterCard) and debit (Switch) cards are accepted, as well as cash or cheques (when supported by a current cheque card). orry we do not accept Diners Club or American Express cards.

Credit Facilities. Accounts may be forwarded to companies only if credit facilities have been agreed on booking. Credit terms - strictly 14 days net. On failure to pay an Invoice by the Hotel by the due date the management reserve the right to apply a surcharge of 2% per month

Check In. Rooms are normally ready after 2pm. You may leave your bags with us if you wish to arrive before this time.

Departure. Please vacate your room by 11am to allow us to service the room for new arrivals.

Dogs. We have four bedrooms that are available to take dogs. They are all in the deluxe double or above category. Dogs are not permitted in any of the communal internal areas and must be on a lead when being taken to the bedrooms. The paddocks, which lead out directly into the Forest, are freely available for dogs to exercise etc. Please note that charges will be made for any damage or undue extra cleaning that is required.You should also be aware that we keep a sheep in an adjoining field. The hotel also has paddocks for guests wishing to bring a horse.

Safety and Valuables. We cannot accept responsibility for valuables left in your room. We recommend that you use our safe deposit system.

Guest Liability. You shall be liable to pay for any damage to hotel property that you, or someone in your party, have caused.

Hotel Liability. Woodlands Lodge Hotel will only be liable to the guest for injury to persons or loss or damage to property where and to the extent that it has been negligent but otherwise will be under no liability to them whatsoever. The terms of the Hotel Proprietors Act 1956 apply.

Corkage charges are made for "own consumption" beverages brought into the hotel

Children. Although we do not have special facilities for children they are welcome where they do not disrupt other guest's enjoyment of the peace and tranquillity here.

All prices are subject to change without prior notice.

Group Booking Terms

As for Individuals except:

Cancellations. Charges will be made on the following basis in the event of cancellation of part or all of the accommodation booked where we are unable to re-let.

Cancellation insurance is available and a proposal form will be sent to you on request.

Travel Agent Booking Terms

As for Individuals except:

Cancellations. Cancellation charges will be made where we are unable to re let the cancelled accommodation. The full amount will be payable if you do not notify us by 1pm three full days in advance of the day of arrival. Special terms apply to group bookings.

Loyalty Card Scheme

This scheme is offered to reward those who choose to stay with us for 15 nights or more. A complimentary 2 night stay for two people in a double room is offered on presentation of a completed loyalty card. The dates of this complimentary stay are subject to availability and, in any case, cannot be high days or holidays.